This privacy policy describes how redodopower.de ( the "Site" or "we" ) collects, uses, and discloses your personal information when you visit the site or make a purchase.

Contact

If you have any questions, would like to learn more about our privacy practices, or make a complaint, please contact us by email: service.de@redodopower.com

Collects personal data

When you visit the website, we collect certain information about your device, your interaction with the website and information necessary to process your purchases. We may also collect additional information when you contact us for customer service. In this Privacy Policy, we refer to any information that can positively identify an individual (including the information below) as “Personal Information”. See the list below for more information about what personal information we collect and why.

Device information

Examples of Personal Data collected: Web browser version, IP address, time zone, cookie information, which websites or products you view, search terms and how you interact with the website.
Purpose of collection: to load the website accurately for you and to perform analytics on website usage in order to optimize our website.
Source of collection: Collected automatically when you use cookies, log files , web beacons, tags or pixels.
Disclosure for a business purpose: together with our processor Shopify.

Order information

Purpose of collection: to provide you with products or services in order to fulfill our contract, to process your payment information, arrange for shipping and send you invoices and/or order confirmations, to communicate with you to screen our orders for potential risk or fraud and, where consistent with the preferences you have shared, to provide you with information or advertising about our products or services.
Source of data collection: from you collected.
Disclosure for business purposes: Disclosure to our processor Shopify.
Personal information collected: Name, billing address, shipping address, payment information (including credit card numbers), email Address and phone number.

Minors

The website is not intended for persons under the age of 18. We do not intentionally collect personal information from children. If you, as a parent or legal guardian, believe that your child has provided us with personal information, please contact us at the address above to request deletion.

Disclosure of personal data

We share your personal data with service providers to assist in the provision of our services and the performance of our contracts with you, as described above. For example:
  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we think may be of interest to you. For example:

  • We use Google Analytics to understand how our customers use the website. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=de. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the website, your purchases and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent, depending on your location).
For more information about how targeted advertising works, visit the Network Advertising Initiative's (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads
  • GOOGLE - https://www.google.com/settings/ads/anonymous
  • BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

Use of Personal Information

We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilling your order, and to keep you informed of new products, services and offers.

Sale of Personal Information

We will not sell, distribute, or rent your personally identifiable information to third parties unless we have your permission or are required by law to do so.

Use of Personal Information

We use your personal information to provide you with our services. This includes: offering products for sale, processing payments, shipping and fulfilling your order, and notifying you about new products, services, and offers.

Lawable basis

If you are a resident of the European Economic Area (“EEA”), we process your personal data in accordance with the General Data Protection Regulation (“GDPR”) based on the following legal bases:

  • your consent;
  • The performance of the contract between you and the Website;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To fulfill a task that is in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Storage

If you place an order through the Website, we will retain your personal information for our records until you request us to delete that information. For more information on your right to erasure, see the "Your Rights" section below.

Automatic decision making

If you are a resident of the EEA, you have the right to object to processing that is based solely on automated decision-making (including profiling) where that decision-making produces a legal effect on you or otherwise significantly affects you

We DO NOT perform fully automated decision-making that has a legal or otherwise significant impact on customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant impact on you.

Services containing elements of automated decision-making include:

  • Temporary blacklist of IP addresses associated with repeatedly failed transactions. This blacklist will remain in place for a small number of hours.
  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist will remain in place for a small number of days.

Cookies

A cookie is a small amount of information that is downloaded onto your computer or device when you visit our website. We use a number of different cookies including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by enabling the website to remember your actions and preferences (e.g. login and region selection). This means that you do not have to re-enter this information every time you return to the website or browse from one page to another. Cookies also provide information about how people use the website, e.g. B. whether they are visiting them for the first time or whether they are visiting them regularly.

The length of time a cookie remains on your computer or mobile device depends on whether it is "persistent" or "session". “ - Cookie trades. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they were downloaded to your device.

You can control and manage cookies in a number of ways. Please note that removing or blocking cookies may affect your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose not to accept cookies through your browser controls accept or not, which you can often find in your browser's "Tools" or "Settings" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, please consult your browser's help file or visit websites such as www.allaboutcookies.org.

Please also note that Blocking cookies may not completely prevent us from sharing information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioural Advertising" section above.

Do not track

Please note that we do not change our data collection and use practices when we detect such a signal from your browser, as there is no consistent industry understanding of how to respond to "Do Not Track" signals.

Changes

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal or regulatory reasons

Complaints

If you wish to make a complaint, please contact us by email or post as specified under "Contact Us" above.